Delivery Information

South Africa Delivery Options:

Free Express Courier Delivery: (1 – 3 days) – (orders over R750)

Express Courier Delivery: (1 – 3 days) – R80 (orders below R749)

Nearest Pargo Location: (3 – 6 days collected from your nearest Pargo pickup) – R120

Dispatch is usually the same day for orders received before 2pm! However if you are needing your goodies for an urgent occassion we do still recommend ordering enough in advance. Our partner couriers are usually top-notch when it comes to service but we don’t want any disappointments in case of that one-in-a-million mishap delay!

How discreet is Lovecraft’s service?

We can assure you that every package is treated with the same high level of confidentiality and discretion – no matter how big or small. Every single package is extremely well-wrapped and there is no indication on the outside of where it comes from or what the contents are. You will only know when you open up your package in your own privacy!

What does a typical Package look like?

package parcel

  • no indication of package contents
  • no indication of package origin
  • discreet and confidential


After placing your order, sit back and relax. We will take care of the rest. You will usually receive your parcel tracking details within 12 hours of successful order receipt (excluding on the weekend).

  • A tracking number will be provided once we have dispatched your parcel.
  • Courier delivery will take place at your physical address provided.

We take great care in ensuring discretion. Every parcel we send out is securely packed with no indication of the contents or where the parcel is coming from.

How do I receive my parcel?

Depending on which method of delivery you choose, you will either need to collect the parcel from your post office branch that services the suburb of your provided address or be available at your delivery address for receipt of your courier delivery. We provide a waybill number for each method for your parcel so you can track its progress online. Door courier is delivered directly to you within 2 days of dispatch at your specified address. You are provided with a waybill number to trace its progress online. 

Returns and Exchanges

In the rare instance that a product arrives faulty / broken:

  • Please notify us as soon as possible.
  • A replacement will be sent without delay